TULSA, Okla. — As the government shutdown continues, utility bills are an added stressor for those not recieiving paychecks or SNAP benefits.
2 News reached out to the utility providers around Tulsa to learn what they're doing to help those struggling to make payments.
City of Tulsa - Water and Trash
Furloughed federal employees and SNAP recipients can get some grace on their water bills during the government shutdown, the City of Tulsa announced on Nov. 6.
The City, along with the Tulsa Metropolitan Utility Authority, are offering a temporary utility payment grace period through Jan. 31, 2026 for residents affected by the ongoing federal government shutdown.
Bills are not being waived, but the city will pause disconnections and work with individuals on a reasonable payment plan once income or benefits resume.
There will be no late fees during this time.
“We know many Tulsans are caught in the middle of something they didn’t cause,” Mayor Monroe Nichols said. “People who work hard, serve their country, and care for their families shouldn’t have to worry about losing water because their paycheck or benefits are delayed. We can’t fix what’s happening in Washington, D.C., but we can make sure our neighbors are taken care of here at home."
The temporary policy will allow qualifying customers extra time to make utility payments without risking service interruption during the shutdown period.
If you are a furloughed federal employee or a SNAP recipient, provide proof to the city at tulsa311@cityoftulsa.org. Also include your account number and customer ID in the initial email.
If you don't have internet/email access, you can bring the furlough letter or proof of SNAP benefits in-person at City Hall at 175 E. 2nd Street.
2 News reached out to PSO and ONG to ask if they're doing anything similar.
Public Service of Oklahoma - Electric
PSO is not offering any additional assistance for those struggling but provided its typical options for payment assistance.
- Deferred Payment Agreements – Customers who are unable to pay their full bill by the due date can spread payments over time through a deferred payment plan.
- One-Time Extensions – For those who just need a little extra time, PSO offers short-term extensions to help manage due dates.
- Average Monthly Payment (AMP) Plan – This plan helps customers budget more predictably by averaging their current bill with the previous eleven months to create a consistent monthly payment.
If you’re a furloughed employee or facing hardship, reach out to PSO at 833-776-7697. We’re ready to help you find the right solution.
Oklahoma Natural Gas
ONG is not offering any additional assistance but gave us this statement.
We recognize that, in these uncertain times, rising costs are affecting many households and businesses. If you're having trouble paying your natural gas bill, please visit oklahomanaturalgas.com/cares or call us at 800-664-5463 to discuss available financial assistance.
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