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Problem Solvers
2 News Problem Solvers listens to the community and works to hold people accountable and get answers needed.
If you need an issue addressed call the Problem Solvers at 918-748-1502 or email
ProblemSolvers@kjrh.com
WATCH: Problem Solvers STORIES
Newly widowed Broken Arrow woman surprised by big fee before husband's funeral
Tulsan can't access customer service rep to activate Social Security fund card
Tulsans get letters asking them to pay sales tax years after buying hearing aids
Porch pirates seldom prosecuted under Porch Pirate Act in Tulsa County
The story of a West Tulsa woman's home burning to the ground sparks an unexpected gift
More residents concerned after letters about possible lead in water lines
ROAD REPAIRS: Broken Arrow neighbors get help after talking to 2 News
Broken Arrow man worries crumbly road edges pose a risk on 209th Street
Tulsa woman loses home to fire, wants others to avoid her costly mistake
Tulsa boxing gym gives teens safe place to go after school
Problem Solvers Resources
Report issues to City of Tulsa call 311
LINK: Visit the Tulsa City Code Enforcement website
Tulsa Health Department - 918-582-9355
Report scams to local law enforcement and the
Federal Trade Commission
Oklahoma Attorney General’s Office Consumer Complaints Division - 833-681-1895 or
ConsumerProtection@oag.ok.gov
LINK: Federal Communications Commission Unwanted Calls/Texts
Newly widowed Broken Arrow woman surprised by big fee before husband's funeral
Cathy Tatom listened to a newly widowed Broken Arrow woman upset by an unexpected big fee before her husband's funeral.
Tulsan can't access customer service rep to activate Social Security fund card
2 News' Cathy Tatom listened to a Tulsa man frustrated because he can't get help activating the debit card with his Social Security funds on it.
Tulsans get letters asking them to pay sales tax years after buying hearing aids
Customers tell Cathy Tatom they're angry and shocked after getting letters asking them to pay sales tax years after buying hearing aids
Porch pirates seldom prosecuted under Porch Pirate Act in Tulsa County
2 News Oklahoma's Cathy Tatom investigates how many porch pirates are prosecuted under the OK Porch Pirate Act in Tulsa Co. and looks into a new company protecting packages.
A West Tulsa woman's home burning to the ground sparks an unexpected gift
Cathy Tatom shows how a Problem Solvers story about an uninsured woman's home burning down sparked an act of kindness and generosity
More residents concerned after letters about possible lead in water lines
Cathy Tatom gets answers to viewer concerns about letters saying there may be lead in water service lines
ROAD REPAIRS: Broken Arrow neighbors get help after talking to 2 News
Cathy Tatom listens to viewer concerns about crumbling edges of 209th E Ave - takes them to the City and within days repair work is underway
Broken Arrow man worries crumbly road edges pose a risk on 209th Street
Stephen Cates talks with 2 News Oklahoma's Cathy Tatom about what he believes could be dangerous crumbly edges on a street he frequently travels
Tulsa woman loses home to fire, wants others to avoid her costly mistake
Lou Oliver's house burned down while she had a one-month gap in her home insurance. 2 News looked deeper into insurance policies and how to prevent this from happening to you.
Tulsa boxing gym gives teens safe place to go after school
2 News' Cathy Tatom visited a local gym that's giving teens a place to stay out of trouble after school by teaching them to box.
Some Tulsa residents alarmed by letter about possible lead in water lines
Several Tulsa residents called our newsroom concerned about letters from the City of Tulsa. 2 News' Cathy Tatom brought their questions to the city to learn more.
Many Oklahoma women feel imprisoned by court fees & fines after serving sentence
For ex-inmates, paying debt after jail can be an uphill battle, so 2 News' Cathy Tatom dug into two state laws that can offer a ray of hope.
Are personal checks becoming a thing of the past?
2 News' Cathy Tatom shows why few businesses accept checks while at the same time fewer consumers use them for shopping or bills
Heavy rains put pressure on Tulsa's storm drains
2 News Oklahoma's Cathy Tatom looks at the impact from recent rain and how you can prevent storm drain clogs
"Free bread & Cheetos" Why birds & animals try moving into our homes in the cold
Problem Solver Cathy Tatom called by homeowner besieged by a flock of geese taking over her yard - wants help making them go away
New Tulsa homeowner dealing with mess she claims wasn't disclosed
A first-time homeowner asked 2 News' Cathy Tatom to help her get answers for issues she's had with the City of Tulsa since buying her home.
'I can't stay here anymore': Bullets rip through Tulsa woman's apartment
2 News' Cathy Tatom listens to Joane Masengi's concern that her landlord wants three months' rent to get out of her lease after bullets tore through her apartment
Tulsa neighbors want school zone time signs replaced for kids' safety
Neighbors tell Cathy Tatom they can't understand why the city took down school zone time signs and called putting them up a mistake
Tulsa neighbors sick of stink from human waste dumped in storm drain
Neighbors asked 2 News' Cathy Tatom for help with the stench coming from human waste in a creek running through their neighborhood.
KICKED OUT?: Complaints force Ramona FFA students to move goats from home
2 News' Cathy Tatom looked into city ordinances in Ramona after a family said they couldn't get a clear answer on if they can keep goats for an FFA project at their home.
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