Problem Solvers

2 News Problem Solvers listens to the community and works to hold people accountable and get answers needed.

If you need an issue addressed call the Problem Solvers at 918-748-1502 or email ProblemSolvers@kjrh.com

WATCH: Problem Solvers STORIES

Broken elevators continue to strand mobility-challenged residents at Tulsa's Hewgley Terrace apartments

Problem Solver story prompts action on weeds blocking a West Tulsa intersection

CODE ENFORCEMENT BACKLOG: Tulsa tops 2,700 cases, city prepares new tools to speed up response

STRANDED: Broken elevator at Tulsa apartment impacts disabled, elderly

Bristow woman gets help from 2 News after tree-trimming incident

Helping a homeowner get action with a home warranty dilemma

A missed insurance question lands a West Tulsa man with nearly $10,000 medical bill

Problem Solvers help Tulsa man get mess left by powerline tree trimmers cleaned up

PROTECT YOURSELF: Locust Grove woman nearly falls for Publishers Clearing House scam

2 months without a working elevator prompts seniors living in the building to call the Problem Solvers

Problem Solvers Resources

Report issues to City of Tulsa call 311
LINK: Visit the Tulsa City Code Enforcement website
Tulsa Health Department - 918-582-9355
Report scams to local law enforcement and the Federal Trade Commission
Oklahoma Attorney General’s Office Consumer Complaints Division - 833-681-1895 or ConsumerProtection@oag.ok.gov
LINK: Federal Communications Commission Unwanted Calls/Texts

Broken elevators still stranding residents at Tulsa apartment

Mobility-challenged people living in Hewgley Terrace Apartments say broken elevators left many of them stranded in their units for nearly a month. 2 News Oklahoma's Cathy Tatom has an update.

2 News' Problem Solvers investigates code enforcement issue at Tulsa street

After a Problem Solvers story, Tulsa code enforcement elevates the priority status of overgrown weeds blocking an intersection's sight lines. 2 News Oklahoma shows the next steps to fixing the issue.

Tulsa tops 2,700 cases, city prepares new tools to speed up response

Have you made a code enforcement complaint in Tulsa? The city has more than 2,700 backlogged cases. 2 News Oklahoma's Cathy Tatum listens to frustrated neighbors and what the city has to say.

STRANDED: Broken elevator at Tulsa apartment impacts disabled, elderly

Broken elevators at Hewgley Terrace strand some elderly and disabled residents with mobility issues. 2 News Oklahoma's Cathy Tatom reached out to the Tulsa Housing Authority to get answers.

Bristow woman gets help from 2 News after tree-trimming incident

Karen Teague got frustrated trying to get an actual person on the phone after she said an OG&E tree trimming crew damaged her fence.

Helping a homeowner get action with a home warranty dilemma

When a Pryor man couldn't get action from his home warranty company on an HVAC breakdown, he called 2 News Oklahoma's Cathy Tatom for help.