BROKEN ARROW, Okla. — A trip to the mall turned into frustration for Victoria Litz and her daughter.
"We see the unboxings all over TikTok, so we decided that we were gonna go on a Labubu hunt for ourselves," said Litz.
Turns out they inadvertently bought fakes.
"What we thought were genuine blind boxes of Labubus... when we opened them, we realized that even though they had all the Pop Mart branding, they were counterfeit," she said.
Now, she's working with the store to get a refund.
The U.S. Commerce Department estimates that counterfeit goods, ranging from knock-off baby food to fake designer handbags and clothes, total approximately $650 billion a year.
So, what should you do if you find your purchase isn't the genuine thing?
1. Return it to the place of purchase and ask for a refund or exchange for the real thing.
2. File a report with:
- Local FBI Office
- www.IC3.gov It's the Internet Crime Complaint Center
- Local police
- Consumer Product Safety Commission
- Consumer Protection Division, Oklahoma Attorney General's Office
- If the phony goods involve food or drugs you can file a report with the Food and Drug Administration.
- If the goods are shipped from overseas report the fakes to US Customs and Border Protection
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