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Winterfest opens Monday after delay to urge Tulsans to stay home

Posted at 1:33 PM, Nov 20, 2020
and last updated 2020-11-30 19:53:36-05

TULSA, Okla. — Organizers of Arvest Winterfest is opening the 30th after delaying the opening in order to urge Tulsans to stay home.

Mayor G.T. Bynum asked Tulsans to “take it easy” and to limit public interactions for ten days to help slow the spread of COVID-19. Organizers delayed the opening to support that goal.

"We plan to keep working closely with Dr. Dart and the Tulsa Health Department and will continue to make adjustments as recommended by them to make sure we provide our guests with the safest experience possible," said BOK Center Interim general manager Evan Falat. "BOK Center and ASM Global are committed to providing a safe experience to event attendees as has been demonstrated by the expansive safety protocols outlined in the VenueShield plan, that is aligned with public health authorities, medical and industry experts."

VenueShield reduces physical touch points, increases venue sanitation and cleanliness, and provides health monitoring guidelines and services. ASM Global’s VenueShield protocols for live events include, but are not limited to:

  • An online ticket reservation system, which will be used to help with social distancing. Guests will need to go online to to reserve a date/time to skate. Each reservation allows the skater 75 minutes of ice time once their ticket is scanned.
  • Ice rink capacity will be over 8,000 square feet larger than the rink in years past.
  • BOK Center’s public capacity will be drastically capped at a socially responsible percentage in line with the Tulsa Health Department and Center for Disease Control’s recommendations.
  • No cash or checks will be accepted this season.
  • Everyone (10 & older) is required to wear a face covering at all times while inside the venue, which mirrors Tulsa’s citywide mandate and is a customer’s Term of Entry into Winterfest. ​
  • “One-way” restroom system with increased spacing between facilities for social distancing and regularly scheduled cleaning.
  • All staff members will be temperature screened prior to entering BOK Center.
  • All staff members will be required to wear face masks inside BOK Center, along with any other personal protective equipment necessary dependent upon job function.
  • Social distancing is promoted to the best extent possible in all areas. When social distancing cannot be achieved, steps will be taken to install physical barriers.
  • Ample hand sanitizing stations are placed throughout the facility. High touch point areas (such as door handles, elevator buttons, toilets and sinks) are treated with continuous and enhanced cleaning along with all occupied spaces.
  • ASM Tulsa staff has been trained and will be actively utilizing new methods of sanitation, wiping down surfaces after use, frequent hand washing, changing out masks regularly, etc.
  • Throughout the venue, signage related to physical distancing, avoiding touching one's face, wearing a face covering and signage encouraging frequently sanitizing and washing hands can be found.
  • Safety barriers at all food & beverage points of sale inside the venue.

Guests who purchased tickets online for skating reservations between November 21-29 will be automatically refunded. Further instructions will be sent to the email provided at time of purchase.

An adjusted Arvest Winterfest calendar with prices, a list of safety precautions and new daily hours of operation is available online at

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