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'We need to be paid:' OKDHS is late on child care subsidy payments

Posted at 9:11 PM, Oct 28, 2020
and last updated 2020-10-29 09:17:23-04

TULSA, Okla. — Payday came and went, but still no money.

Oklahoma child care providers say they have not received payment by the state for children on child care benefits.

Tiya Holmes, a 17-year Tulsa daycare owner, said she normally is paid Tuesday mornings. The money is a day late, which is too long for those living paycheck-to-paycheck or with outstanding bills.

“We need to be paid,” Holmes said, adding that she is missing at least $1,200 of state-issued money.

While Holmes and other providers wait for payday to finally arrive, a team with the Oklahoma Department of Human Services is working to repair a glitch.

"OKDHS experienced a glitch in the provider payment system this week, and our team has been working diligently to resolve the issue. We are expecting to have the glitch fixed and payments paid tomorrow, Thursday, October 29. We will be communicating with our providers via email, Point of Sale (POS) broadcasts and portal broadcasts as we have been doing throughout this process to ensure they receive payment or have a means to contact us to resolve any isolated issues. If any providers do not receive payment by Oct. 29, we ask that they email us at so we can check to see if there were problems on their payment."
Casey L. White, External Communications and Media Relations Administrator Oklahoma Human Services, Office of Communications

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