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Tulsa's 211 helpline calls go up amid stress of government shutdown

Posted at 5:53 PM, Jan 23, 2019
and last updated 2019-01-23 18:53:40-05

TULSA, Okla. — One phone call can make a difference for you and your family if you're struggling during a crisis.

“I can't even begin to list all of the agencies in town that are available to help through a call to 211," says Heather Hope-Hernandez, the Chief of External Affairs at the Community Service Council of Tulsa.

She says the 211 helpline has seen an uptick since the federal government shutdown 33 days ago.

"We've had about a dozen people who've identified themselves as needing help because of the federal government shutdown," says Hope-Hernandez.

If you dial 211, a trained professional will connect you to the right organization or agency you might need help with, whether it's rental or utility assistance and food pantry. They will take your call any time of day.

You can also text 211OK to 898211 or log on to their website, to see what resources are available.

The helpline receives more than 200,000 calls a year in the region.

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