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Tulsa police dealing with backlog after 911 outage

Posted at 5:39 AM, Jul 10, 2019
and last updated 2019-07-10 06:40:59-04

TULSA - Tulsa police are playing catch up after the 911 system went down for several hours yesterday.

It comes after a fire yesterday morning, at AT&T's downtown building, wiped out most of the 911 service in Tulsa County.

Tulsa police are still trying to work through all the calls they missed during the 911 outage.

The good news, officials said no emergency calls were missed during that time.

Now that 911 is back to normal operations, police said there's a backlog of calls for minor crimes.

Things like home break-ins, theft reports and non-injury car crashes.

They're encouraging people to make online reports for things that don't require immediate assistance, but TPD said you could be waiting for long periods of time for lower priority calls.

When the outage was first reported, first responders activated a response plan to stage at local QuikTrips and busy intersections.

"These things happen," said Andrew Little with the Tulsa Fire Department. "Fortunately, the sprinklers activated and kept that fire from growing much bigger than it did, but by doing their job they also caused a lot of damage, crews spent multiple hours trying to get that water out of there."

Skiatook, Sand Springs, Jenks, Tulsa and Owasso were all affected by the outage, but AT&T told us all the affected equipment has been repaired.

If you would like to report a crime, click here.

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