Store owner apologizes after controversial email

Posted at 3:13 PM, Feb 03, 2016
and last updated 2016-02-03 18:36:08-05

STILLWATER, Okla. – The OSU student who quit her job after a controversial email was sent says she’s received an apology.

Sherene Zarrabi promptly quit her job at Dainty Hooliganafter receiving an email written by the store’s owner, Jessica Issler, that requested only "size small, the stereotypical ‘model’ type" be pictured in the clothing.

Several pictures from the store’s social media accounts were taken down, including some of Zarrabi.

This week Issler spoke with the O’Colly about the incident saying “… I never meant to be mean or attacking, but I’m not apologizing for the unsaid fashion rule.”

Issler went on to talk about Zarrabi saying “She’s not mentally healthy.”

Now, however, Zarrabi says Issler has sent her an apology note.

“After 24 hours of digesting my email that I clearly didn’t think twice about before I pressed the send button, I have an honest apology & fair observation. At first looking at my email, if I put myself in my own shoes I’m thinking “this is nonsense, hypersensitive  and taken way out of context” BUT if I put myself in your shoes I’m thinking “wow, this sucks. I’m hurt, what the heck! Not cool” And so for that reason I am truly apologetic. I can definitely see where feelings got hurt and negativity from there festered from something I take full responsibility for. Glad that you have great support & found some encouragement. I wish you the best of luck and honestly I don’t have any ill or hard feelings toward you and I want to thank you for a VERY humbling experience, always good to get a dose of that and learn from it. Very sorry if I have ever put any negative thoughts or feelings in your head. Keep your head up, move forward onto bigger and better things and I never got a chance to at least say thank you for all you’ve done for the store!  Too bad we never have had the chance to meet.”

According to NBC affialite, KFOR, in Oklahoma City,Zarrabi appreciates the owner’s apology, she says it doesn’t change the “nasty, disgusting things” Issler said about her.

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