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Still no gas at Chateau 68 Apartments

Posted at 8:02 PM, Oct 31, 2019
and last updated 2019-10-31 23:37:19-04

TULSA, Okla. — Chateau 68 Apartment residents have complained of no heat or hot water for nearly a month.

Karen Thurston is one of those residents who's lived there for six years.

She says they've always had issues, everything from mold and bed bugs to sewage leaks and flooding.

"We have to just bundle up, and we have no form of heat," Thurston said.

Thurston says nothing has been as bad as this.

"I got the oven on to give me some form of heat, but it's still cold and last night it was terrible, terrible and there is children out here," Thurston said.

Thurston says she stopped paying rent last month, because she doesn't have heat.

Now that she's trying to move out, she's afraid she could be denied by new apartments because of her rent history with Chateau 68 Apartments.

"We've been treated less than animals you know," Thurston said.

Marshall Hughes says everything could've been avoided.

"In my belief and everything, we sat back and prayed each day," Hughes said. "Hoping each day the gas would come on, and each day, it hasn't."

Hughes is worried his kids could catch pneumonia. He says his family of four is using one space heater to stay warm.

"They are dangerous, we don't trust them," Hughes said. "We have one and we have everyone in one room."

The Tulsa Health Department says inspectors have been out every day to check on the progress of repairs.

We did talk to the company that owns Chateau 68 Apartments. The owners of Trinity Multifamily Property Management say they're doing everything they can to get the repairs done as soon as possible.

They also gave us this timeline of events. They say the gas was shut off Oct. 4, then restored to the boiler on Oct. 10, and Oct. 29. They say the city gave final approval to restore gas to stoves in individual apartments.

The Tulsa Health Department says hot water was turned on this morning, but leaks were found.

Trinity Multifamily Property Management says their maintenance staff is working to make repairs.

The Health Department says if the work isn't finished by Nov. 7, they will shut the complex down.

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