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Residents still complaining about Chateau 68 Apartments

Posted at 6:55 PM, Jul 24, 2019
and last updated 2019-07-24 21:07:41-04

TULSA — Back in early July, residents at Chateau 68 Apartments told 2 Works for You that the didn't have air conditioning. Now, residents say the conditions still haven't improved.

RELATED STORY: Chateau 68 apartment renters say they don't have consistent air conditioning

On Wednesday, Gregory Comlin, a resident at Chateau 68 Apartments, said the complex hasn't gotten any better.

Comlin said he reported to the front office that there was a leak in his home.

Comlin said they sent out a plumber, but he wasn’t happy with the way things turned out.

“He couldn’t even do anything because he said they painted over it so many times it’s irremovable," said Comlin. "He had to let it run to go get his tools and he came back and shut the water off. Everyones water off without telling anyone,” Comlin said.

Comlin says the plumber told him they’ve had multiple problems.

"The plumber said that with all the condensation and pressure, the chiller system wasn’t meant to cool so many apartments because it’s overworked they’ve had problems all across the complex," said Comlin. “In my air-conditioning unit, they say it's supposed to be like that. But they wrapped a pipe that is leaking with this black stuff and its wet on the outside, so when you peel it back, it has pink and green slime. It looks like snot coming down the pipe."

Joshua Cruz, another resident at the complex, is a father of four.

Cruz said since one of his kids suffers from asthma, he’s had to send the child away because of health concerns and because the apartment is too hot.

“I haven’t had him back since," Cruz said. "I don’t even want my kids here right now. There are roaches everywhere, and the more I clean, the more I see them."

Comlin says he called the health department to have them spray for bugs since he claims the office refused to do so.

Another issue, Comlin said, is the lack of security at night.

“Two nights ago, we got attacked in the parking lot," Comlin said. "They physically pulled my girlfriend out of the car and jumped her. They gave her a concussion. They then attacked me in the entryway. I was able to fight them off, but I have a kid that is four who’s terrified."

In a statement to 2 Works for You, the owners of the complex, Trinity Multifamily Property Management, sent us the following statement:

"At Trinity Multifamily, customer service is our No. 1 priority. We took over management of Chateau 68 on June 26. That day it was determined that the chiller system was inoperable. We ordered a temporary chiller system which took seven days to arrive from Kentucky. The temporary system is working as efficiently as possible with the 100+ degree temperatures that we are experiencing. We have intentions of replacing the system this fall since we will have to shut down the entire system to complete. We are working diligently to take care of all work orders in order of priority and we are in discussions with security companies. We ask for patience from our residents as we continue to assess the property and it’s needed as we are barely into the first 30 days of managing it."

Last month, Trinity took over the complex.

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