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Renter's Rights: What you need to know

Posted at 6:25 PM, Jul 31, 2019
and last updated 2019-07-31 19:25:38-04

Our 2 Works for You Problem Solvers get e-mails all the time about issues with apartments or rental homes.

With temperatures on the rise, one Tulsa woman says her apartment complex left her with a broken air conditioner for months.

Vista Shadow Mountain's website says; cool apartments, hot location. But one former resident says there was nothing cool about her apartment.

Hannah Ligon says her air conditioner stopped working three months ago.

After several calls to maintenance, she called an attorney for advice, put the apartment on a 14-day notice and moved out.

"I sent them a certified letter giving them 14 days to rectify the situation and if they did not we would be out of the apartment by the first," Ligon said.

But under Oklahoma law, just giving them notice might not relieve residents, like Ligon, of liability for any unpaid rent.

It's not quite as simple as just giving them 14-day notice or a 30-day notice or whatever it is they've looked at or been told and then problem solved ."

In an email dated June 25, the property manager said parts for Hannah's air conditioner had been ordered and would be installed once they arrived.

Hannah moved out on the 27.

"Is it reasonable to wait a couple of days for a part? Absolutely," said lawyer Zac Hargis. "Should we give them a couple of days, probably? But it depends on the situation. That's why talking with an attorney about specifics is important."

We spoke to management here at the apartment complex and they say they are aware of the issue. They also say they have 600 units with only three certified A/C repairmen on site, so they know it will take a while to get to these units.

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