After millions of Americans received their stimulus payment, the majority of the questions we are getting into our problem solvers coronavirus hotline are about issues with those payments.
2 Works for You spoke with officials from the Internal Revenue Service. Here are the answers we received.
“My check has been sent to an account other than mine.”
The payment will go to the last known direct deposit the IRS has on file for the filer's name. If you go to IRS.gov to check your payment, it will show the bank account information the payment was sent to. If you see the payment went to the wrong account, report it. You may have changed banks or that account may have been a joint account that you no longer use. You can update your account information with the IRS and report that your payment went to an account you no longer have.
“My husband passed away last October 17, 2019. I did file my income taxes for 2019 this year as 'married.' When I just checked my bank account, there had been a deposit of $2,400 into my account. Now, I just need find out what I need to do to get that money returned because I am widowed now."
The IRS legal team is working on that. Keep checking the FAQ page for an answer.
“If two people share custody of a child and they trade each year on who claims that child, and both got the $500 per child, do one or both have to pay back any money?"
The IRS legal team is working on that. Keep checking the FAQ page for an answer.
“I filed in 2019 and my income qualifies me for a payment, but I didn't get one.”
Some financial experts say if you filed using an online tax preparer like TurboTax or H&R Block, the IRS may not have had your direct deposit information.
“What if I don't want to wait for a paper check to be mailed?”
Go to IRS.gov and put in direct deposit information. It's not too late for that.
If there is a coronavirus question you would like our problem solvers to look into, call our coronavirus hotline at 918-748-1502 and leave a message.
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