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Problem Solvers: Tulsa woman paying thousands in car repairs after car accident with DoorDash driver

Posted at 7:01 PM, Sep 21, 2020
and last updated 2020-09-23 10:17:07-04

TULSA, Okla. — A Tulsa woman is paying thousands in car repairs. She said she a driver working for the app-based food delivery service DoorDash hit her.

It happened outside a Charlie’s Chicken when Lisa Medlin said she was hit by the car. Both Lisa and the other driver have valid insurance. Like most fender benders, both parties shared their insurance, go through the claims process, and let the insurance companies take it from there.

Since Medlin only has liability, her insurance wouldn’t cover it. So, she went straight to make a claim with the driver’s insurance, GEICO.

“After about two weeks, they informed me that I couldn't take the claim because at that present time she was working for DoorDash,” Medlin said.

Most insurance companies, including GEICO, covers ride-for-hire in their policies. On the other side, DoorDash also requires all drivers to have up-to-date insurance. However, according to DoorDash, the company “does provide excess auto insurance for Dashers, but this policy applies only to damages you cause to other parties and only to accidents while on an active delivery when you are in possession of goods to be delivered.”

After reaching out to the company, Medlins said she’s filled out the same form several times for the past two months. Now, she’s getting tired of waiting.

“In a couple days, it’s going to be two months and I’m tired of going through this,” Medlin said.

2 Works for You reached out to both the driver involved and DoorDash, but they have not yet gotten back to us.

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