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Problem Solvers Coronavirus Hotline: Unemployment emails from the OESC

Posted at 6:57 PM, May 08, 2020
and last updated 2020-05-08 20:01:34-04

We know scammers can get creative and make fake messages and calls seem very realistic. You’re smart to be skeptical, unless that important message is actually real.

The problem solvers have gotten several calls and messages this week like this, “I received an email from what appears to be unemployment. But they are asking me to go on a new website to create an account. It states I will be prompted to enter my SSN... The email looks legitimate, but my gut tells me it is a scam."

Actually, this email is real. Oklahoma Employment Security Commission officials tell us, “The newer site adds another layer of security for claimants and is designed to improve the overall user experience and available self-service options. Individuals register to receive a username and password and then link their SSN and all claims filing data into one location which provides them real time information on claim status, permits weekly attestation eligibility filing and more. As the state expands its digital transformation to other agencies, individuals utilizing various government services will have their information linked from one agency to another which will simplify online use to request, apply, renew, update, verify and conduct other personal business with the state.”

To determine if something is legitimate when dealing with state agencies, just make sure the URL you are being directed to includes .gov and not .com or .org before clicking on it.

If there is a coronavirus question you would like our problem solvers to look into, call our coronavirus hotline at 918-748-1502 and leave a message.

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