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Driver's License Bureaus face a staffing shortage across the state, causing people to wait all day

Posted at 10:41 PM, Jul 26, 2018
and last updated 2018-07-26 23:48:00-04

CLAREMORE, Okla. -- Tisha Harlan reached out to 2 Works for You. She told us on Monday she tried to renew a chauffer's license to drive the van for her church.


After waiting for hours in Bartlesville she gave the Claremore location a try on Tuesday.


"I thought, well I'll get there by 7:30. I should have been there earlier. There were people who got there at 5:45 and it was already lined up around the building," Harlan said.

She wasn't the only one. Others also reached out to 2 Works for You with similar experiences on Thursday.

"I came here early. It opens at eight. I came a little bit before eight. There was a whole line around there, probably 30 or 40 people," Zheng Ye said.

The staffing shortage started in the fall and the Claremore bureau is now only open two days a week. But what is sometimes a six hour wait isn't easy.

"Next thing I know I hear this screaming and yelling. He's saying, we have people taking off work to come and sit all day long, this is not fair to us. I understood what he said. When he left of course everyone was applauding him," Harlan said.

For Harlan, there wasn't much time to spare.

"I let my license almost expire and then I'm stuck trying to find a place to get it done quickly," she said.

The director of driver's license services said 11 people are going through training right now to fill these positions across the state, and another ten will start next month. They do admit that after the classroom portion, they'll have to go through six to nine months of on-site training.

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