NewsLocal News


City of Tulsa update on waterline breaks and applying for assistance

City of Tulsa announces Labor Day closures
Posted at 2:16 PM, Feb 26, 2021
and last updated 2021-02-26 15:28:30-05

TULSA, Okla — The City of Tulsa announced the voluntary boil order has been lifted and they are no longer asking residents to conserve water.

Officials made this decision after seeing the increased water levels in the storage tanks. Since the start of the winter weather, the City of Tulsa responded to 430 mainline water breaks.

The city is advising if Tulsa water customers are experiencing an odor to follow these steps to see if it is due to premise plumbing or if they need to contact the Water Quality Assurance for assistance:

  1. Take a clear glass, smell the glass; if there is no odor proceed to next steps

2. Take a first draw sample out of the tap – walk away from the sink (again – sometimes sinks and faucets can contribute to odor issues) 3. Smell the water – note if the odor is present
4. Let the faucet run for 5 minutes and using the same glass as before, take another sample from the tap – walk away from the sink
5. Smell the water – note if is the odor is present
6. Keep repeating steps 3-4 and see whether the odor is diminished with longer flushing times

The City of Tulsa is asking residents if they are still without water to call 211, and they will be able to provide assistance.

Street crews are focusing on pothole repairs and asking residents to report potholes by calling 311 or click here to report online.

Individuals and business owners who sustained losses as a result of the winter weather that occurred between Feb. 9, 2021, and Feb. 20, 2021, can begin applying for assistance by registering online or by calling 1-800-621-3362 or 1-800-462- 7585.

Assistance can include grants for temporary housing and home repairs, and low-cost loans to cover uninsured property losses.

It is recommend for individuals applying for disaster relief to have these items on hand:

  • Residence address
  • Social security number
  • Insurance information
  • Damage information
  • Pre-tax household income
  • Permanent and temporary phone number
  • (Optional) Bank direct-deposit information including the bank name, account type, routing and account numbers.

Residents can click here for an application or call (918) 576-5552.

The deadline to submit applications is March 19, 2021.

Trending Stories:

Stay in touch with us anytime, anywhere --