Affordable Care Act online marketplace launches; demand prevents many people from accessing it

TULSA - On launch day for the Affordable Care Act marketplace, rather than getting a look at the dozens of new insurance offerings, many couldn't even get registered.

The overloaded website left many people to continue to wonder what their options would look like as errors and load time issues were all too prevalent.

The 2NEWS Problem Solvers tried and were able to navigate a few pages into registration, but when it came time to choose security questions, we hit the same problem some of you did: The fields were blank, meaning registration couldn't be completed.

The good news is there is time.

Open enrollment lasts until March 31, 2014. However, the deadline to enroll in a healthcare plan is Feb. 15 in order for you to have coverage by the March 31 deadline to avoid penalties.

If you're aiming to have your marketplace insurance plan begin January 1, 2014 you still have until Dec. 15 to get it done.

And you don't have to do it alone. Broken Arrow-based licensed, certified health insurance agent Roger Flippo says: "We can provide that expertise and that guide and help you navigate through the exchange and find the plan that will be a good fit for you."

Flippo says agents will help individuals, and businesses, choose the right insurance plan in the new marketplace and all of the help is free. "Access our expertise. That's what we're here for," he said. "That's what we do everyday."

Of course, that's once the site is up and running full speed. Officials say efforts are underway to make that happen as quickly as possible.

Flippo advises people to be patient and remember there is time, and free help, available.

Visit to visit the Tulsa Association of Health Underwriters and search the site to "find agent" then you can search by zip code to find the agents nearest you.

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