Mayes County woman spends 60 hours signing up for Obamacare

TULSA - One Mayes County woman says she's spent nearly 60 hours trying to sign up for Obamacare.

She claims she sits in front of computer time and time again, only for the system to crash near the end of the sign-up process.

Laurie says there was one time, "I got a couple questions into it when the whole system shut down."

And that was just the beginning of her frustration.  She tried again soon after.

"You then spend another two hours to get to the end to be told again verification system down please try again in 24 hours," said Laurie.

Fed up with the web site, she decided to try another route.

"I even tried calling them. Went through all the questions with them, got all the way to the end. And was told the exact same thing," said Laurie.

But all of that was before healthcare.gov was fixed, so certainly now she'll have better luck.

"I'm to that point of fed up that I'm not holding out much hope at the same time," said Laurie.

But she sets out again, to try to sign up for Obamacare one more time.

Early on, it looks promising.
    
"I'm optimistic right now that it's moving so quickly," says Laurie while sitting at her computer.

Laurie flies through most of the steps much more quickly than before.

"I'm already halfway done with the application," says Laurie.

Finally after about 90 minutes, the moment of truth.

The web site fails, again.

"It pops up with you're almost finished but our verification system is down," says a frustrated Laurie.

She will need to try again on a different day, but says she may need Obamacare before then.

"It's gonna cause me a heart attack trying to get it," joked Laurie.

We should point out that thousands of Oklahomans have successfully signed up for Obamacare.

If you need help signing up, Morton Comprehensive Health Services in Tulsa offers free help.

Call 918-295-6956 for English speaking counselors.

Call 918-295-6158 for Spanish speaking counselors.

December 23 is the deadline to sign up for Obamacare if you want coverage on January 1.

However you have until March 31 to sign up without being penalized.

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