The Consumer Financial Protection Bureau cracking down on abusive debt collectors

TULSA - About 30 million Americans have at least one debt that's been sent to collections according to the Federal Reserve Bank of New York.

The Consumer Financial Protection Bureau ( is intensifying its efforts to stop unlawful and abusive debt collection practices.

CFPB is adding debt collection to its complaint database and providing sample letters ( any consumer can use to deal with a debt collector.

The CFPB says the following actions may be illegal:

* Threatening the consumer with an action that the debt collector does not have the authority to pursue. This includes false threats of lawsuits, arrest, prosecution or imprisonment for non-payment of debt.

* Falsely representing the amount or legal status or character of the debt.

* Misleading statements that a consumer's debt would be waived or forgiven when the company is not forgiving or waiving the debt.

* Failing to properly post payments or credit to a consumer's account with payments and the charge late fees.

Click here ( to make a complaint. You can also call (855) 411-CFPB, fax the CFPB at (855) 237-2392 or mail a letter to:

Consumer Financial Protection Bureau
P.O. Box 4503
Iowa City, Iowa

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