TULSA - About 30 million Americans have at least one debt that's been sent to collections according to the Federal Reserve Bank of New York.
The Consumer Financial Protection Bureau (http://1.usa.gov/176ASde) is intensifying its efforts to stop unlawful and abusive debt collection practices.
CFPB is adding debt collection to its complaint database and providing sample letters (http://1.usa.gov/12hiWJo) any consumer can use to deal with a debt collector.
The CFPB says the following actions may be illegal:
* Threatening the consumer with an action that the debt collector does not have the authority to pursue. This includes false threats of lawsuits, arrest, prosecution or imprisonment for non-payment of debt.
* Falsely representing the amount or legal status or character of the debt.
* Misleading statements that a consumer's debt would be waived or forgiven when the company is not forgiving or waiving the debt.
* Failing to properly post payments or credit to a consumer's account with payments and the charge late fees.
Click here (http://1.usa.gov/y0zJjC) to make a complaint. You can also call (855) 411-CFPB, fax the CFPB at (855) 237-2392 or mail a letter to:
Consumer Financial Protection Bureau
P.O. Box 4503
Iowa City, Iowa