Missing social security check

SAPULPA, Okla. - Kay's become pretty quick when it comes to making necklaces with beads.

Even though she says it can be tricky at times.

"Yah, a little bit, especially trying to get all the wires down in the little beads."  

Not as tricky, though, Kay says, as getting last month's social security check.

"It just aggravated me."  

When the $766 check didn't arrive in her mailbox as scheduled, Kay says she called the social security three times, each time being told it would take a few days longer.

Bottom line, 25 days later, she still didn't have her check.    

And she still had medicine to buy and bills to pay.  

"It was just something, I was depending on it, and it just wasn't there."

So Kay called the 2NEWS Problem Solvers and we got in touch with the Social Security Administration.

They looked into the situation, and sent a replacement check, as they investigate what happened to the original.       

The Social Security Administration says cases like this show why it recommends the direct deposit of monthly benefits.

In fact, that'll be required by next March.

Kay says after her experience with the missing check, she'll go ahead and switch to direct deposit now.