Food stamp recipients should be able to use their debit-style in grocery stores Sunday, following a system outage that affected 17 states.
People around Green Country and across the nation found they were unable to use their EBT cards Saturday after the reported system failure.
Shoppers in 17 states had to abandon baskets of groceries because they couldn't access their benefits.
According to the USDA, "EBT cards in a number of states have temporarily stopped working today due to a technical issue that the vendor that serves these states is experiencing. The vendor is working to fix this issue and EBT cards will work again once it is resolved. This issue is not related to the government shutdown."
A spokesperson for Xerox told 2News a temporary shutdown occurred during a routine test of the company's back-up systems Saturday morning.
"While the system is now up and running, beneficiaries in the 17 affected states continue to experience connectivity issues to access their benefits. This disruption impacts EBT beneficiaries who rely on the system for SNAP and WIC," Jennifer A Wasmer of Xerox said.
Wasmer said technical staff is working to address the issue and restore the system.
"Beneficiaries requiring access to their benefits can work with their local retailers who can activate an emergency voucher system where available," she continued.
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