Last fall, DJ moved from the Tulsa area, up to Arkansas City, Kansas.
According to her lease, DJ would get her several hundred deposit back 30 days after she moved out of her townhouse, and met all the other conditions.
DJ says she sent the landlord this move out notice at the end of August.
"I gave them the address where I'd be moving to and asked for my deposit back. It's $450 so it's not an insignificant amount."
DJ says she was told she'd get her check within 30 days.
But she didn't.
DJ says she called the management company and was told they'd check on it.
But weeks, then three months went by.
"On the rare occasion I could actually get them to answer the phone, that's all I got, we'll check on it, and nobody called me back."
DJ decided to call the 2News Problem Solvers, and we got in touch with the management company.
After the manager looked into the situation, he says they had sent a check to DJ two times, but each time, the check was apparently lost.
As it turns out, the manager says when DJ's forwarding address was put into their computer, it was entered as Kansas City, not Arkansas City.
So once we got DJ's address straightened out, she received her check for $450.
"I'm going to be about $500 short on my bills this month and that check will go a long way on not having to make us so much."
After dealing with the problem for so long, DJ says she feels like she finally hit the jackpot.
When moving out, experts recommend sending your letter to vacate and other important paperwork to management by certified mail, and keep copies of everything you send.
